AG Truck & Trailer Rental
AG Truck & Trailer Rental ("AG Truck & Trailer Rental", "we", "our", or "us") takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information. This Privacy Policy applies only to personal information collected through our website (the "Site").
If you do not want us to handle your personal information as described in this Privacy Policy, please do not use the Site.
"Personal information" means information that can reasonably be used to identify you individually, such as your name, email address, or phone number.
The Site is intended for users located in the United States. Any information you provide, including personal information, will be processed in the United States and handled in accordance with this Privacy Policy.
 
1. WHAT PERSONAL INFORMATION WE COLLECT
A. Information You Provide to Us
We collect personal information that you voluntarily provide through the Site. This may include information submitted when you contact us, request rental information, or communicate with us.
The information you may provide includes:

• Contact information, such as name, email address, and phone number
• Business information, such as company name and DOT number if applicable
• Rental inquiry details, including equipment type, rental period, and related information
• Communications sent to us through website forms, email, or text messages

 
B. Information We Collect Through Technology
We automatically collect certain information to improve the performance and usability of our Site. This information may include:

• Device information, such as browser type, operating system, device identifiers, and Internet Protocol (IP) address
• Usage information, including pages visited, time spent on the Site, and actions taken on the Site

We do not link device or IP information with personally identifiable information.
 
C. Cookies and Tracking Technologies
We may use cookies and similar technologies to recognize your browser, store preferences, and analyze how users interact with the Site.
You may disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Site.
We may also use tracking pixels or analytics tools for performance measurement or advertising purposes. We do not share unencrypted personal information with advertising platforms.
 
D. Information from Third Parties
We may receive information about you from third-party service providers that assist us with website hosting, communication services, or customer support operations.
 
E. Text (SMS) Messages
If you consent to receive text (SMS) messages from AG Truck & Trailer Rental, we may collect and store:

• The date and time of messages
• The phone numbers of the sender and recipient
• The content of the messages

We do not share SMS consent data or phone numbers with third parties or affiliates.
 
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information we collect for the following purposes:

• To respond to inquiries and provide rental information
• To communicate with customers and potential customers
• To provide customer support and service updates
• To improve our Site and services
• To comply with legal and regulatory requirements

Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
 
3. HOW WE SHARE YOUR PERSONAL INFORMATION
A. Third-Party Service Providers
We may share personal information with trusted third-party service providers who assist us in operating our business, including:

• Website hosting and analytics providers
• Communication and messaging services
• Legal and compliance advisors

All third-party service providers are required to protect your personal information and use it only for the purposes for which it was shared.
 
B. Aggregated and Anonymized Data
We may share aggregated or anonymized data that does not identify you personally for analytics, reporting, or business purposes.
 
C. Legal Requirements
We may disclose personal information if required to do so by law, regulation, court order, or subpoena.
 
D. Legal Compliance and Protection
We may disclose personal information when necessary to:

• Comply with applicable laws and regulations
• Protect the rights, safety, and property of AG Truck & Trailer Rental, our customers, or others
• Prevent fraud, misuse, or unauthorized activities

 
E. Business Transactions
If AG Truck & Trailer Rental is involved in a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of that transaction.
 
4. HOW WE PROTECT YOUR PERSONAL INFORMATION
We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, use, or disclosure. These measures include:

• Secure socket layer (SSL) encryption
• Restricted access to personal information
• Use of industry-standard security practices

Despite these safeguards, no system or method of data transmission is completely secure, and we cannot guarantee absolute security.
 
5. SMS CONSENT AND COMPLIANCE
AG Truck & Trailer Rental respects your privacy regarding SMS communications.

• SMS messages are used only for service-related communication
• Phone numbers and SMS consent data are not shared with third parties or affiliates for marketing purposes
• Message and data rates may apply
• You may opt out at any time by replying "STOP"

 
6. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
AG Truck & Trailer Rental
24307 Riverside Dr
Channahon, IL 60410
United States
Email: info@agrental.us
Phone: (630) 853-9348
Phone: (630) 853-0090
 
Effective Date: December 14, 2025
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Site constitutes acceptance of the updated policy.